Espresso Machine Service

SERVICE & MAINTENANCE

Costadoro Coffee offers wide range of coffee machine services for commercial and domestic users. Keep your coffee flowing and keep your business running – leave your equipment in good hands.

In London or the surrounding area? Good news!

Costadoro Coffee is proud to offer our very own in house servicing team, able to provide coffee machine servicing for a variety of manufacturers – e.g. Sanremo, Gaggia, Fracino, and many more. We can offer various levels of servicing for most manufacturers and models, with loan machines provided for any off-site servicing. Our engineers have vast experience in providing full and front-end servicing, and our approach to our repairs service is to provide your machine with the work it needs – ensuring you do not receive any surprise costs for additional and unneeded work.

  • Sanremo
  • Gaggia
  • La Spaziale
  • La Cimbali
  • La Marzocco
  • Faema
  • Expobar
  • Rancilio
  • Fracino
  • and many more!


FRONT END SERVICE

Coffee machines go through a lot each day, so we recommend this service is undertaken once a year (dependant on usage) and should not take no longer then an hour meaning minimal disruption to your business. The service concentrates on the group heads, steamer / hot water outlets and replacing wear and tear seals and other perishable parts to keep your machine running as new.

It is advised that this service is to be carried out at least every 8-12 months. This is done on site, the service consists of:

  • Replacing Group Head Seals, Group Head Gaskets, Group Head Shower Plates, Steam arm rubbers.
  • Back Flushing Of The Group Head Itself.
  • Basic training on how to clean & maintain the machine, if required.
  • Advice on general condition of the machine and parts & recommend future replacement when necessary.

 Cost From £150

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FULL SERVICE

Whether you have been keeping on top of cleaning and care of the machine from day one but feel the machine needs rejuvenating or have taken on a second hand machine and want to get it back to its glory days. The full service is a process in which we examine your machine from top to bottom, de-scaling the tank with acid to remove all lime scale, testing and flushing steam wands, replacing all perishable parts and cleaning out all loose coffee. To do this properly and thoroughly, we take your machine away for 7-14 days and complete back at our fully equipped workshop. We are aware this could have quite an impact on your business and sales so talk to us about a free loan machine whilst we undertake the work.

It is advised that this service is to be carried out at least every 12 months. This is done off site with a FREE working loan machine provided during the process ( approx. 5-7 days), this service consists of:

  • Complete strip down of machine.
  • Full Boiler Descaling Treatment.
  • Replacing Group Head Seals, Group Head Gaskets, Steam Arm Seals, Water Valve Seals, Group Head Shower Plates, Worn rubber valves.
  • Back Flushing Of The Group Head Itself.
  • Scale Removal & Cleaning of Water Ports.
  • Scale Removal & Cleaning of Internal Filters.
  • Cleaning Coils /Descaling Solenoid & Probe.
  • Drink Settings Re-Calibration.
  • Basic training of staff on how to clean & maintain the machine, if required.
  • Advice on condition of the machine and parts & recommend future replacements when necessary.

Cost From £350

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MAJOR OVERHAUL SERVICE

Recommended for any machine never serviced, or left some time between services, always recommended for second hand equipment, or older equipment. This is done off site with a FREE working loan machine +/- grinder provided during the process ( approx. 10-14 days), this service consists of:

  • Complete strip down of machine.
  • Full Boiler Descaling Treatment.
  • Replace Group Head Seals.
  • Replace Group Head Gaskets.
  • Replace Steam Arm Seals.
  • Replace Water Valve Seals.
  • Replace Group Head Shower Plates.
  • Replace Anti Vac Valves.
  • Replace Boiler Pressure Safety Valve (Certified).
  • Replace Worn Valve Rubbers.
  • Back Flushing Of The Group Head Itself.
  • Adjust Grinder / Reset Drink Settings If Necessary.
  • Scale Removal & Clean Water Ports.
  • Replace Coils, Solenoid & Probe.
  • Basic training of staff on how to clean & maintain the machine, if required.
  • Advice on condition of the machine and parts & recommend future replacements when necessary.

Cost From £450

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CALL-OUT SERVICE

We can service and repair all commercial traditional espresso machines and most bean to cup espresso machines. Service calls are invoiced with a Call Out charge, time on site, and parts used. Should you require an engineer outside of normal working hours, we will endeavour to accommodate your needs although there will be an additional charge. The Espresso Shop offers a seven day service to the trade, prices are available upon request. All calls are treated on a first come, first served basis, although we do try to get everyone within 24 hours of the call being received. Our engineers always carry a wide range of spares, however, should the machine require a specific non stock part, then a return visit may be required. All spare parts will be charged at our normal trade list prices.


GRINDER SERVICE

Another irreplaceable element of your café – grinder. Jointly with your coffee machine works hard every day to entertain even the most demanding customers, offering perfectly brew caffeine shot. Your grinder is slow, jammed or simply gives you coarse instead of fine ground? Bear in mind that those are symptoms it needs to be serviced. Regardless if your grinder is automatic or with dosser we can service it and offer: de-greasing set of new burrs set of new dosser springs (if required) calibrating adjusting to your needs If required, we can train your staff to avoid coffee beans wasting or selling beverages made with over-extracted or watery beans. Make sure your customers will receive fresh coffee every time. Refer to the senses – allow freshly ground beans to attract customers from miles away and make your place busy. We all love the smell of coffee!


Our experienced team of independent service professionals solve 95% of all calls on site and first time. Their aim is to answer all urgent calls as soon as possible and non-urgent within 24 hours. If your espresso machine has to be taken to the workshop then we will endeavor to leave you with a loan machine to keep you serving delicious coffee to your customers. If you require maintenance for your espresso coffee machines or table top vending equipment, then please call 07957 146552